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Hundreths not daily rounding but minutes does

Thu, Feb 27, 2014 daily rounding with hundredths and a meal 0 0 13985 0 / 5 (0 Vote(s))

SCENARIO: 7:30 - 12:00p 12:25p - 3:59p Daily rounding is unit 6 point 5. If when in minutes view, rounded total is 8:00 When in hundredths view, rounded total is 7.99 - WHY??? ANSWER: Read More

Hand Punch not bringing in punches in Trutime

Mon, Mar 19, 2012 no punches in trutime, HP, HP Polling, trutime, tru time 0 0 7789 0 / 5 (0 Vote(s))

After my Hand Punch was reset punches are not coming into Trutime. Trutime loaded specific Menu information into HP2000, 3000, 4000. If one of these models are reset intentionally or unintentionally. Then the Menu file needs to be Read More

Time Card Detail Report overlapping issue / not sorting punches properly

Fri, Jul 22, 2011 Time Card Detail, Timecard Detail, Punches overlap, V5.2, version 5.2, overlap, timecard new, detail, 4.2, 2, 2 0 0 21772 0 / 5 (0 Vote(s))

Time Card Detail report in Time Guardian series Version x.2 is overlapping punches when you sort it with Date show disabled in the Sort tab. Notice in the sample report the punch days are being overlapp Read More

Not accepting cards

Mon, Apr 4, 2011 mrx-35, mrx35, actuator, cards, accepting 0 1 6769 4 / 5 (3 Vote(s))

MRX 35 DOES NOT ACCEPT CARDS. ANSWER: The most common reason is that the actuator came out of place. To fix this: 1- Unplug the clock. 2- Remove the top cover. 3-&nbs Read More

The FPT-40 is not displaying hours worked

Tue, Mar 22, 2011 fpt, fpt40, fpt-40, hours, hours worked, displaying, display, fingerprint, finger print terminal 1 0 11061 4 / 5 (2 Vote(s))

My fpt40 (Finger Print Terminal) is not displaying hours. Answer: Please verify your employee’s badge and employee number match identically and no leading zeroes are permitted. Terminal Assignment or Terminal Va Read More

Time Guardian did not create a MSSQL db and client software fails to open

Tue, Mar 22, 2011 mssql, sql, ms sql, microsoft, database, db 1 0 10170 1 / 5 (2 Vote(s))

The Time Guardian server install does not create a MSSQL db and the client software fails to provide access. Fix: Browse to the Time Guardian db folder and run the mssql.sql script via MSSQL Read More

What happens if semi monthly but does not have 2nd period’s start date due to short month

Wed, Mar 16, 2011 semimonthly, semi-monthly, semi, start date, payperiod, pay period 0 0 4999 0 / 5 (0 Vote(s))

What happens if payclass is set to semi-monthly but current month does not have 2nd period start date available due to short month? Reply: System will choose the next date forward available. For example, start dates Read More

If Hand Punch is rejecting too often or always shows "place hand" or "remove hand" in display

Mon, Feb 28, 2011 calibration, handpunch, hand punch, place hand, remove hand, calibrate, cailbration 0 0 4716 0 / 5 (0 Vote(s))

If the Hand Punch is rejecting too often or always shows "place hand" or "remove hand" in display Fix: If the user space is greater than 0(password 3 via list users), then press the NO key 11 times to find the R C E values. Read More

How to resolve "duplicate node tst tree" error

Fri, Jan 7, 2011 duplicate node, tst tree, duplicate, duplicates, duplicate punches, node, tst, tree, TSttree, attempt to add duplicate node to TStTree, duplicate node to tsttree 0 0 18455 0 / 5 (0 Vote(s))

Question: How to resolve "duplicate node tst tree" error? Answer: Attached are instructions on how to resolve "duplicate node tst tree" error in Time Guardian version 4 or lower only. Attached are instructions on how to resolve "duplicate nod Read More

Card not being ejected on MJR-7000/8000

Thu, Dec 16, 2010 Jams, 9-70, card stuck, eject, MJR-8000, MJR-7000 3 0 9378 0 / 5 (0 Vote(s))

Why wont the card eject after its pulled in the MJR-7000/8000? Answer: A common problem would be the DC Motor ( p/n IR-630770 ). This is the motor that moves the carriage side to side. Sometimes just tapin Read More

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